Privacy Policy

1. Introduction

At Enjoy House Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, address, phone number, email address, and payment information when you book our services.

• Service Information: Details about the cleaning services you request, including specific instructions or preferences.

• Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.

• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and personalize our cleaning services.

• Communication: To contact you regarding your bookings, send you updates, and respond to your inquiries.

• Billing and Payment: To process payments for our services.

• Improvement: To improve our website, services, and customer experience.

• Marketing: To send you promotional materials, special offers, and newsletters, if you have opted in to receive such communications.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and IT support, provided they agree to keep your information confidential.

• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and Correction: Request access to the personal information we hold about you and correct any inaccuracies.

• Deletion: Request that we delete your personal information, subject to certain exceptions as required by law.

• Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies to collect information about your browsing activities to improve our services and personalize your experience. You can set your browser to refuse cookies, but this may affect your ability to use some features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and the updated policy will include the effective date. Your continued use of our services after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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Enjoy House Cleaning
Email: enjoyhousecleaning@hotmail.com
Phone: +1 (416) 909-1590
Address: 705 Lawrence Ave West, Suite 201 - Toronto - Ontario